Customer Happiness

Dedicated humans who simply care about your success

Happiness Made Simple

Happiness is at the core of everything we do. That’s why we’ve dedicated an entire department to ensure that you feel supported in your journey with us. From your initial onboarding to ongoing education and everything in-between, we’ve got your back.

And about that “entire department” — it’s staffed entirely by former clients of ours, each of whom has directed national service or other volunteer-driven programs.

Guided Onboarding

New journeys are always a little bit nerve-wracking. But at America Learns, we make the process as simple as possible. We know that you have important work to do, so our team is here to help you get set-up with confidence.

 

  • A comprehensive roll-out schedule that fits your needs
  • Hands-on trainings for you and your team
  • An expert dedicated to, your happiness and success

Delightful Service

Whether you have a question or just want to say “hi,” we’re around. Our support is human-centered and human-powered — no ifs, ands, or bots about it.

 

  • A direct line to your expert when you need to connect
  • Unlimited one-on-one training and support sans fees
  • Real people that care about making things easy

Ongoing Education

At America Learns, we know that education is a journey, not a destination. That’s why every month, we’ll check-in to see how things are going. So whether you’re welcoming a new teammate or you want to talk strategy, you can rest easy knowing that your professional learning outcomes are supported.

 

  • Comprehensive, yet simple, documentation
  • Best practice guides and checklists
  • Proactive training on new features

Our blood type is B positive

Fast

Our average response time by e-mail is 15 minutes or less.  We’re speedy like that.

And you can always pick up the phone and get an expert who already knows about your program to help out!

Friendly

We believe people should be personable. When you sign on with us, we consider you our newest BFF.

Focused

We take dedication seriously. When you have a question or concern, we’re focused on the most important person: You.