Success at Serve Kentucky: A Focus on Supporting Programs, Not on Playing “Gotcha”

In our AmeriCorps practice, we give AmeriCorps programs and state service commissions their time back—so they can stop drowning in admin and start doing what they do best: transforming lives.

As the lead sponsor of this year’s National Service Training, we’re honored to stand alongside the incredible leaders of the AmeriCorps ecosystem. Today, 15 state service commissions have joined forces with us—not just to stay compliant, but to build stronger, more resilient programs from the inside out.

One of those commissions is Serve Kentucky, and their Deputy Director, Shannon Ramsey, said it best:

“America Learns delivers a high-quality, reliable system that helps our programs stay organized and on track.”

Serve Kentucky uses several modules of our Impact Suite, including:

  • Progress Reporting: Not just for federal reporting. Serve Kentucky collects data ahead of site visits so the focus can be on supporting programs—not playing gotcha with checklists.

  • Financial Reporting

  • Remote Monitoring of Member Files & Timesheets: A game-changer for safeguarding members’ PII, reducing travel, reducing e-mails, and reducing admin burdens… all while keeping quality high.

Shannon also called out what makes us different:

“The team is always working to improve the platform and make sure it stays fully compliant with AmeriCorps requirements.”
“They customize their system to meet your needs and provide exceptional customer service, quickly and thoughtfully.”
“They’re genuinely kind, helpful and committed—…. [they go] above and beyond with networking and training opportunities.”

That last part matters. Technology is only as good as the people behind it. Our clients aren’t just getting a platform—they’re getting a partnership rooted in service, compassion, and fierce dedication to the mission.

If you’re attending the National Service Training next week, we’d love to connect. Whether you’re ready to explore a new system or just want to share what you and your subgrantees are navigating right now, stop by our booth or reach out ahead of time.

Let’s get you doing what matters most.