Have you ever found yourself in a tense workplace situation, unsure of how to navigate it?
Whether it’s addressing workplace challenges, fostering stronger team connections, or resolving conflicts effectively, the ability to communicate with confidence and skill is a game-changer.
Elevate Your Workplace Communication Skills
Join us for “Effective Communication and De-Escalation in the Workplace“ on Tuesday, April 1st at 12 PM ET, where we’ll explore practical techniques for navigating difficult conversations and fostering a culture of professionalism and respect.
Why This Training Matters
Strong communication and conflict resolution skills are essential for creating positive, productive work environments.
By learning to recognize early signs of tension and applying de-escalation techniques, you can contribute to a more harmonious workplace while enhancing your own leadership abilities.
Key Skills You’ll Gain:
- Recognizing Early Signs of Conflict – Identify verbal and nonverbal cues that signal a situation is escalating.
- Active Listening – Develop strategies to show understanding and defuse tension.
- Clear & Confident Language – Learn how tone and word choice can positively influence workplace interactions.
- Establishing Boundaries – Set and communicate professional expectations effectively.
- Leveraging Support Networks – Know when and how to seek additional assistance to maintain a constructive work environment.
Meet your Facilitators: Jillyan McKinney & Danielle Hawthorne at the Equity and Wellness Institute (EqWI)
The Equity and Wellness Institute has a mission to cultivate well-being for public and private institutions and the communities they serve. With over 25 years of experience advancing communities throughout California, they provide comprehensive research, evaluation, assessments, strategy development, training, and consulting services to numerous state and county agencies as well as service providers. EqWI delivers transformative training with a proven methodology and tailored approach.
Through their human-centered, data-driven strategies and expertise in adult learning, EqWI excels at uncovering client-specific challenges and delivering impactful, action-oriented solutions. EqWI is based in Sacramento, California.
Free and Discounted Registration:
– Free for all organizations using the America Learns Impact Suite. Register here!
– $39 per person for all others (partially-subsidized by us). Email us for questions.